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WS no longer displays email addresses. What do you think about this?
It's fine with me - causing me no problems
44% (59 votes)
I need those email addresses!
27% (36 votes)
I don't know how to contact members now
16% (21 votes)
I'll leave a comment on this poll with my opinion
5% (7 votes)
I'm glad! It's the way it should be.
8% (11 votes)
Total votes: 134
site sent e-mail
As others have commented, I see some security benefits, but also see some problems with those who don't have full electronic connection on the road. this makes have a list of potential hosts in a hard copy format useful. Also, rural libraries are often only open during the day and some hosts may be at work and can not access the e-dress that they use for WSL which would be problematical in a short notice situation.
I do like that the message comes directly to the e-dress so that the first contact is from a known source (WSL) rather than an unknown that might be deleted as a spam or malicious e-mail.
Recently I got a note through WSL from a prior guest who I would gladly host again (Paul Evans). When I clicked on the link I got a message that he was unavailable (this makes sense as he is currently on the road). This could be a problem in that someone depending upon WSL to reach a host might be able to contact the host, but would not be able to get a reply (or would require undue research by the host). {By the way, I tend to use portable e-dresses for things like WSL, but someone on the road who uses a provider based e-mail for their WSL contact might have a problem.}
Obviously, if they included the "on the road/personal" e-mail then that would be used; however, if they were "unavailable" due to being on the road and assumed that the contact would work both ways this might be a problem.
Additionally, there might be times when it would be understood that someone might not be available to host, but it would be necessary to send a message to that person (a question about local information, an emergency, potential mail-drop,) one host to another. "Unavailable" might mean not there, but could also be that the host was undergoing a remodel, invasion of in-laws etc. and yet would still be a resource.
What do you think, Roger.
site sent e-mail
Sharon,
Jonathan,
This is what I think :
You will never receive a message from a deleted or fraudulent or malicious account while we work at defending the integrity of these accounts.
OTOH, when receiving a member's note from the website
you still have the opportunity to simply answer that message ; the link to the member's account is offrered only so you have an option to see who the correspondant is.
If your necessities are emergencies, you can turn towards police officers ; they are there to help. You may also call the chamber of commerce to see what is available in terms of amenities in any town lacking wsl members.
I think you are asking too much from the members and from the wsl system.
I also think that in any kind of travelling one has to make plans in advance,
so please :
connect to the wsl website
make contacts
take notes
travel with these notes
be prepared to change and if your plans change, act accordingly.
WSL members are not rest areas spots, they are people offering a shower.
Personally I do not need to use the telephone unless it is an emergency.
®oger
My motto: PLAN. SCAN. THINK. DECIDE. ACT.
Clarification
Roger,
Your strategy is basically what I use. My "emergency" comment was more of bicycle related information needs as opposed to a true emergency. Hosts are not everything to everybody, but could be a resource with at least the potential to have information of more value to a touring cyclist as they "get it" when certain questions are asked.
I recognize and appreciate your efforts to maintain a safe site. Having e-mails come from a known source, you, is better than getting a message from an unknown Jane Doe whose topic line says something like "In your area", or, "HI!" that might leave someone wondering if it should be opened. With the first contact from a known safe site, the concern is less an a potential guest doesn't just get deleted and wonder what happened.
My comments on the first contact and linking was probably more of a reminder to touring cyclists to be sure to include the correct contact information in the first message. An assumption that it is automatic, or that it will just be found by looking up the profile may not be accurate (and may not suffice to assure a response)
Thanks again for your efforts at maintaining WSL
Suggestion to improve this feature
Hello Roger,
Nice improvement on the site, congratulations!
I have received a message from a user on the site. The message is display with a link. When I click the link, I access the member profile, and then I can send him a totally new message. Will he remember what he wrote, or have asked me if he doesn't sees the message he wrote? The only way would be to go back to is own email and look for ac copy of the original message he has send me, only if he has used this option when writing it. But this is not very user friendly and a good web practice. I think it would be better to at least answer to this trend. This means that you have kept a copy of it on you server.
Another way would be to create a message box feature on the site to keep all messages and only send a notification via email when a new message arrives and provide a link to go to the message box. The URL should have a random code to prevent other users to guess URL's and fall on messages on other box. The message box would allow to answer to the other member on the same tread. The user should be have to manage his messages inside his message box such has delete unwanted message.
Do you want to see a prototype someday?
Good luck!
Bruno
Long time no see!
Mon bon Bruno,
Le mieux c'est de répondre directement au message que vous avez reçu
en gardant l'original comme vous faites d'ordinaire.
Quant à conserver la correspondace des membres ce n'est pas dans notre intention.
Bon été.
-Roger
email address
Why would you do that? email is my favorite way to communicate, it is unobtrusive, convienient and free. It is my favorite way to be contacted and contact especially when I am planning a route
Email is still how you communicate, but you start through site
Hi - You still communicate exclusively via email. You just start the first email through the Warmshowers.org site. Go to the member's profile and click the link to send them a note. They get an email. When they respond (via email) you get their response and carry on an email conversation. Please try it out.
-Randy
email addresses
Using a phone-accessed email server requires that I bring a list of all possible Warm Showers hosts on my tours. That way I can contact them from the road as the need for help arises using my cell phone without having to find internet service along the way.
I am willing to help all !
To the 12 members who voted
"I don't know how to contact members now",
I would like you to send me a message at wsl@rogergravel.com
I'll show you how to contact other members from now on.
Thank you
®oger
Playing with the new system
I don't see it as a problem as long as there is still an email address that I can send to from outside WS that will forward to the host. I might not have web access when on the road, but can always send an email or text message from my PDA or cellphone. Of course, most users might not be as well-connected as we are (laptop with cellular access, PDA etc, so it is good that there is still the old-fashioned telephone list still on the site especially since that is how most of my guests make contact; my typical guest calls about 3 days in advance from near Pensacola, which to me is about perfect. Any further and I would feel that their ETA is not firm and might it therefore impact more of my time until it firms up some.
I know that Couchsurfing has a lot of security built-in, but I think that they are a totally different site; most of their people are in cars and are making discrete trips with a known itinerary. It is easy to sit down at home in front of a computer and plan out your trip, including the people that you plan to stay with. Most cycletourists are on much longer trips and are a little more flexible; they may not know what their schedule looks like for next month or next week...or perhaps even next day for some. They also need to be on the road riding, not surfing the WS website trying to find a place to stay. As hosts, we need to recognize these differences and work within them, after all we are here for the benefit of the touring cyclists, not vice versa.
One thought that I had was to make a full list inc emails (or even forwarding emails, but real email addresses nonetheless that didn't require a web-ready connection to access) available on request to those with a valid need-to-know...so that if I email you and say "hey, we're going on tour and I want to make sure I can find folks as easily as possible without having to go online and surf the web since all I have is a crappy cellphone connection", then you could email me the requested info.
website.
Gene,
If you know how you can download the entire list of email addresses from couchsurfing please let me know.
With your way of doing things Gene (I mean the slow PDA web acces)
I am curious to know how you manage to contact couchsurfing members while on the road.
Did you think that without access to warmshowers.org you are cutting yourself from all the new members that registered after you left home and quit the web?
®oger
wsl@rogergravel.com
Website
I doubt there is a way to download email addresses from CS, and given the much broader range of characters on there, that is probably appropriate. Understand that to me, CS is just a backup to WS; I plan to look there when WS hosts or camping aren't available. As to how I would contact them in a timely manner from on the road, I have no idea except to sit on the computer instead of riding my bike...or lock my route in far enough ahead of time to account for the time delays of using web-based email and waiting for answers. We will have web access at least part of the time although it is as slow as Christmas since it comes in over my cellphone and a cable. I still consider myself luckier than most of my guests who call me on the phone because they do not have internet access and then dive for the living room computer as soon as they get to my house. My comments are mainly made with them in mind.
I think one thing that confuses me is why we give out phone numbers, but not email addresses especially since as you stated, the list was designed to use email as the primary medium. To me, phone numbers are much more vulnerable to abuse than email addresses. I am not asking to eliminate them though; as mentioned before, most of my guests call me on the phone (I have one coming in tomorrow night from Chattahoochee) and I would hate to take away that avenue of contact. I have had people call me at the last minute due to a tropical storm warning and was glad they had that option. I actually prefer telephone contact because you interact in real time; no sending out emails to everyone in a given area and waiting to see who replies so you can cancel the others and no replying positively to a request for lodging and changing your plans to accommodate them only to get an email back a few days later saying "thanks for the offers, but we found a place".
I guess I just see our job as hosts to make ourselves as available as possible to the folks that we say we are here to help. I think that we should be as easy to reach as possible to make it simpler for those without all the technological toys that some of us carry. It is not like we are giving something for nothing; I have enjoyed each and every guest or I wouldn't be doing this. If someone abuses our hospitality, then they should be dealt with, but sometimes they aren't being abusive - they just got caught without a place to stay and need a roof, shower, and laundry. Perhaps we could limit that kind of access to verified and vouched members in order to keep anyone coming on here and farming emails and telephone numbers, but I do think that we should have those methods of contact available. Our target audience is not a bunch of couch-surfing strangers looking for a free place to crash and party, but a fellow cyclist who may need that little bit of help that we can give him, not an answering machine.
Plus, I would add a field for text-messaging. All the advantages of email (time-shifting and a written record) plus it can often be used when a voice call will not go through and will reach the person even if they are not sitting at a computer as long as they have their phone with them.
What I would do with these circumstances
First you must have a vague idea where you are going before you leave home. With that, you have a list, send everyone an email and let them know you may be in the area in a rough approximation of the time and get a feeler as to who may be available. Ask them to send you a contact email or phone number if they think they may be available and let them know you will contact them closer to the time of stay if you end up going that way. Then contact them again when you are more sure of what you are doing. Its not that you don't have to set up the prospective hosts to expect you.
I really can't see how that is so difficult or problematic.
I have done a long touring trip and I met up with people along the way. I don't have lots of gadgets and I probably wouldn't do things the way you would. I don't mind sitting in an internet cafe to arrange a final time with someone as I would pass through cities were such cafes were available and would be in one anyway. I would also not find it such a big deal to make a phone call from a public telephone when one becomes available. I mean if someone is offering me a place to stay, I am probably inclined to put myself out just a bit, at least.
I do want the option of not having my email address on the website for anyone to see and use. I don't want to bother setting up a brand new email account specifically for this site so that I can protect my identity.
Contact in advance with a general itinerary
As a cyclist who is on the road and dealing with these issues all the time, here is my response. (We are in Colombia headed south, 17,000 kilometers into our 32,000 kilometer ride to Patagonia.).
1. We contact the hosts in the area ahead of us about a month ahead of time. We send them an email saying the approximate time when we´ll arrive in their area.
2. That establishes an email conversation (assuming they respond). That way we have an email address for further contacts.
3. When we have an exact or near-exact arrival time we contact them again by email or phone to make firm plans.
This really works fine, and I recommend it to all of you. Once you have established contact with a WS host you DO have their email address.
-Randy
www.hobobiker.com
I'm new here - so I don't
I'm new here - so I don't know how it is as a user yet. However, as a web developer, I dislike putting my email address anywhere on the net. SPAM ahoy. Using the the website to contact member should be fine. I can see, that it might be difficult at time - but also think of the peoples mail boxes.
I am glad to have used Warmshoers and CAC in the past
Hello Everybody.
I just want to say that I agree with Mr. Gene Floyd. Having to contact members in advance is a hassle even when people want it. While on the road it is very easy to change plans. Some people want to be contacted with 2 weeks advance, this does sound like adventure. I am glad to have had the opportunity to have the paper lists and just knock the doors or give a call 1 hour before arriving. I know, definitely this is something that some of the listers hate.
regards
Carlos Ferrandis
Short notice
While I might be OK with 1 hour notice (My profile also says that you can camp in my yard if I'm not home), I can see that might be pretty short for many. I would think at least a couple of days...much more than that and you run the risk of having to change plans which to me as a host is a greater inconvenience to me than a short-notice arrival.
WS no longer displaying email addresses
I realized I may not have pointed out the headache for me of not having direct email very well.
Sending it through the warmshowers website requires full web access, since I'm prefer to use my phone/PDa rather than look for an internet cafe it makes a significant difference. It's functionality is dependent on the local phone service and how well the website is designed for PDA use and is both fairly expensive and just isn't that dependable from my phone when traveling.
Sending it via email just requires email server access, which is fairly cheap and bullet proof on my phone when traveling.
That's why to me an alias would be another way to give people the privacy of their email address while allowing the use of portable devices such as phones and PDA's in a more dependable mode.
Eliminating email addresses from the listings
I tried the new system before voting. It worked fine. Therefore, I voted 'causing me no problems'.
No longer displaying email addresses in a list form
I'm fine with no longer displaying in a list form if it's still displayed on the map. That would at least slow harvesters down by removing it from the list function, especially if you have a program that periodically changes the substitution work or symbol used for the @ symbol.
Here's my rationale for why I still want the email address displayed somewhere and ways it could work. Of course, while this works for me, what works for others may be different:
- I'd much rather be contacted by email than by phone myself, you don't have to worry about time zones and who may be sleeping. I may be different in this regard simply because I travel so much and my contact number forwards to my cell phone, so if someone is trying to be polite and call me during the day in Seattle and I happen to be in New York, Lithuania or Germany, they may call me in the middle of the night (which is why I often turn off the ringer ;-)
- I do my look up using the map function while I'm at home, but I send the email requests as I get a chance after I've looked at my route more closely. I send the email using my Nokia which means my connection is really way too slow to use the web features of the phone.
- When I'm on my trip I do most of my contacts via email as my non English language skills are marginal at best, and email allows both parties time to translate. Since I send those emailas via my Nokia 9300, the connection is painfully slow and if I'm in another country it's also expensive, via the web.
- I'd be happier with warmshowers alias's being a member choice in our profiles, this way members that want their email address private can chose to do so - i.e. we select a checkbox, "show your email" or "send email through warm showers as an alias" and then if it's as an alias the member would enter their alias name. This way those of us with painfully slow connections could still send an email, such as to: "HostSeattleSaul@warmshowers.org" or something like that. We use this approach with two of the non profit boards I'm on and it works pretty well. Personally I'm entirely fine with having my email address shown to the world, it's already listed on so many sites as a contact for various organizations that I'm involved with that I just have to deal with the Spam anyway.
- You may even want to consider the alias route as a revenue generator. One of our local bike clubs sold email addresses with a slight change in the org name to members so that they could use those to autoforward to their regular mail and to reply back through. That way someone could have an email address like: SeattleSaul@warmshowers.org or to help deliniate that they aren't an employee of warmshowers, you make a slight alternate such as SeattleSaul@cyclinghost.warmshowers.org
- In the end I can make any of these methods work and appreciate the work you put into this and also understand how solving one problem for one user creates a different problem for others, hopefully my input is useful to you.
Thanks again - Saul
saul@isomedia.com
Email address Elimination
Am I missing something? It appears to me that email addresses are still shown in other fields or when one uses the map of an area. The "pins" still take one to the nearest Warmshowers Member and the email is still visible. All one needs to do is copy the shown email into the address box of any email service and contact the party.
I do agree that it may be good to eliminate showing email addresses and use a link via Warmshowers.
You are right of course.
Dear Joe,
Some members are using their email addresses as usernames.
-Roger
Email still visible!
I completely agree the comment of joetrudo@yahoo.com.
As you can see the email is still visible also in the comments we submit!!
WS no longer display email addresses
Dear members,
I won't fight with members who use their email addresses as usernames.
-Roger
Nor with members adding it to their signature !
wsl@rogergravel.com
And even the username is truncated for non-logged-in users
I should mention that because some users use their email as a username, I made a feature that does not show it when a person is not logged in. It's truncated at the "@" even when it's just the username that is being shown.
deleting emails from the website....
I just voted in the poll....none of the available responses was my reflective of my opinion, so please count me as "none of the above"...maybe it would be useful to explain *why* it's considered useful to delete the email adresses ( I guess you are trying to avoid s@ammers ??) ... but surely there are ways to defeat them ..
Anyway, i "need" the email adresses because I "need" to carry a *printed* list that I can use when I am on tour ( and maybe not near a computer...!)Here in Australia, sometimes it's not possible to get a fast www connection, so a *printed* list ( including telephone numbers !) is the only way to contact the hosts ...
making contacts
Hello Grace,
==================================
Use the Telephone if you need to !
This list is intended to be primarily based on e-mail contacts – e-mail is cheap, non-intrusive, and doesn’t depend on “real time” contact.
However, e-mail also has its disadvantages – which surprises some people at first ! For example, members change their email address and may forget to circulate the new one. Some people also check their email only infrequently – so sometimes they will miss your request! And for the traveller “on the road”, email may not be easily accessible all the time.
All in all, a telephone contact means you can contact a member even when e-mail is not available, or otherwise inconvenient. And you can make a phone call from any phone box in Australia for only 40c !
Now, some members may not wish to list their telephone contact for privacy reasons, or may be uncomfortable listing it on this site ( fair enough!). If this is difficult for the traveller ( who can safely assume the members are interested in being contacted by that traveller, or they would not list themselves here !), then the traveller should check the telephone directory – which is available in paper form at any post office, as well as on-line : www.whitepages.com.au/wp/resSearch.jhtml …the on-line version even provides useful maps showing the subscribers’ district, down to street level.
==================================
Before you hit the road, I suggest you :
. make a list of the available members
. try to contact these available members
. mark as «off» the ones you can't contact
. mark as «on» the ones you contacted
. add any info about each member as seems fit : email address comes to mind
. print the list.
While on the road, I suggest you :
. make sure you arrive to the member's place according to plans
. announce by telephone any change to your plans
. make new contact by phone for the eventual previously absent member
After the trip, I suggest you :
. use that list to send a message to all members you made contact with.
. never discard the printed list on the road
Of course you know you may add to that.
Your long time helpfull friend,
®oger Gravel, Warm Showers List registrar since 1996
Contacting ahead of time
I disagree with contacting your list before the trip. Routes, stops, and ETAs can change way too many times over the course of a 4mo trip to make any contact useful except for certain special circumstances....for example, I contacted everyone in or around NYC to inquire as to who could host an adult and 4 teens (now down to 3 teens) because I knew that space would be an issue in that area. I'm glad I did it this way because I received exactly enough responses to work out....2 in Queens (both too small for all of us but big enough for part of our group and within a couple of blocks of each other) and one in Staten Island. Of course that doesn't count all the replies of "No, I do not have that kind of room".
Let's help everyone here.
Gene
I don't understand your logic here.
You disagree with contacting a list before the trip
yet you used that procedure
and were glad you did it this way.
Tell us why you disagreed in the first place or, even better,
how you want to use it over the course of a 4mo trip.
Regards,
-Roger
Contacting prior to the trip
The key is the phrase "except in certain special circumstances" which I believe I stated in my first sentence. In general, I do not want a stone-carved itinerary for a 4mo trip. There is way too much more stuff out there to know about than I can wrap my mind around here in FL and we simply have to get out there and start riding and talking to locals before we even know our exact route in some areas. Of course, even if I have a route planned, it is subject to change with the only things being cast in steel are the general direction and certain key waypoints we plan to hit. Once we make arrangements to stay with someone, I consider them a key waypoint with a fairly set set timeframe to be there. I'm not ready to nail down 4 months of appointments yet.
Long island and NYC are close enough to the beginning of our trip that I can plan an itinerary with a reasonable degree of certainty...I am absolutely positive that we wil be passing through NYC since we are starting in Montauk Point at the tip of Long Island, and I have a fairly accurate idea of what date we will be there and can advise potential hosts accordingly. I also correctly predicted that there would be relatively few places that can take us in an area like NYC because many folks do not have large guest rooms, MIL suites, or anything else that qualifies as "extra room" for 4 or 5 more people; that is why I said I was glad I used that method in NYC as it took several days for everyone to reply back yea or nay, mostly nay. Asking this far in advance gave me time to plan a route through NYC that will get us out in the direction we want to go while minimizing risk(from traffic or street gangs; there are some areas I wouldn't drive through in an armored truck) that includes what we want to see and our hosts. Of course if none of this works out, I guess we could always guerilla-camp in Central Park :-D
On the other hand, the same can't be said for Coon Valley, WI or for that matter Gold Beach, OR which we may or may not go through depending on whether we head straight for Crescent City, CA from Crater Lake, or continue due West; I've heard pros and cons for both routes. We may or may not even go through either of those places and I have no earthly idea at this time what day or time it would be if we did; I'm simply going to have to wait until we get closer and have a better idea of our detailed itinerary in that area before making any contacts while balancing that with the need to give folks a reasonable heads-up. Living on the Southern Tier route, I host frequently and find a few days helpful, but I see no need to contact me much more in advance than that; I understand the realities and uncertainties of being on the road and if I can't host will simply say no although I haven't had to yet.
It helps that we have good access to WS both through online and offline data that I've saved to my hard drive and integrated with Delorme Topo USA and can look folks up on the fly with relative ease. We may not go through those towns (or several hundred more just like it along our route), or even if we do may not end up staying with anyone around there if we come through at the wrong time of day (who wants to stop riding at 1PM?) or simply camp; I'm sure places to camp (designated or otherwise) are much more plentiful in either of those areas than NYC. We just don't know yet, and I see no point (nor do I have the time resources) in trying to contact, maintain contact, and coordinate schedules with that many potential hosts until I have a better idea of where and when we'll be riding. In the meantime, I will have created hundreds of false expectations that I have no intention of fulfilling and that is not aceptable to me either.
When I traveled, I let them
When I traveled, I let them know a time range of when I would be arriving and would nail down a date as I got closer. This only seems courteous to me. Also, If you keep a blog people can see where you are and approximate your arrival too!
No set route
That is true, except which route should I notify people along? We have a general idea of certain places that we're going to visit, but have not settled on exactly which way we're going to connect the dots. Early in the ride isn't so difficult as you can see by clicking on one of the events in the calendar on the left side of www.rideforfatherhood.org - but after we leave Oshkosh, it is fuzzier and fuzzier as to what roads we will take or what towns we will be going through or not until I get closer to that point.
Email Poll
You should have a fifth choice: I prefer it this new way, please don't go back. Email should be private.